Privacy Policy

PRIVACY POLICY

L'Atelier des Algues attaches great importance to the protection of the personal data and privacy of its users and customers. To this end, L'Atelier des Algues undertakes to process this personal data in accordance with the laws and regulations applicable in the countries from which its users access the website www.latelierdesalgues.com, including in particular the European General Data Protection Regulation (“GDPR”) and the “Informatique et Libertés” law n°78-17 of January 6, 1978 as amended.

This Privacy Policy sets out how L'Atelier des Algues collects and processes the personal data provided by the user on the site www.latelierdesalgae.com (hereinafter the “Site”).

All personal data is subject to computer processing intended for the processing and delivery of orders, and the suggestion of products adapted to the Customer's needs. These data are exclusively reserved for L'Atelier des Algues.

1. What is personal data?

Personal data means any information relating to an identified or identifiable natural person (referred to as a "data subject").

In the context of the Site, the persons concerned are Internet users visiting this website and customers who purchase products on the Site.

The personal data concerned by this Privacy Policy is therefore all data relating to these Internet users and users (customers), insofar as they are identified or identifiable, for example by means of their user account identifier.

2. What personal data is collected, for what purposes, and on what legal basis?

All of the personal data communicated by the user on the www.latelierdesagneau.com Site - through a purchase, the creation of an account - are subject to computer or manual processing intended for following purposes:

Management of the commercial relationship (processing and delivery of orders, invoices): When you order, we are required to record your data in order to process your order as well as possible and to ship the products purchased. This information is also kept for security purposes, in order to comply with legal and regulatory obligations, as well as to enable us to improve and personalize our offers. Thanks to your e-mail address we will be able to send you an order confirmation and communicate with you if necessary. Your e-mail address also allows your identification when logging into your user account. The personal data collected on www.latelierdesagneau.com are exclusively reserved for the company L'Atelier des Algues.

This processing is based on the need for its implementation for the execution of a contract to which the user is a party, namely the general conditions of sale of the Site (CGU / CGV).

Customer relationship management: after-sales service, beauty advice, suggestion of products adapted to customer needs, back-in-stock notifications.

This processing is based on the need for its implementation for the execution of a contract to which the user is a party, namely the general conditions of sale of the Site (CGU / CGV).

The processing for the purpose of collecting customer opinions on products is based on their consent.

Connection to your user account: When you place an order on our Site, we offer you access to your "User Account" protected by a password. This allows you to have access to information relating to your past orders and to correct your personal information if necessary. It is important not to disclose to third parties the access data to your "User Account", the use of which is strictly personal.

This processing is based on the need for its implementation for the execution of a contract to which the user is a party, namely the general conditions of use of the Site (CGU / CGV).

Advertising, studies and marketing analyses. : We use data about you to send you information about our products and to recommend products for sale on our site that may be of interest to you. We use email advertising only within the limits defined by law.

This processing is based on your consent.

Subscription to the newsletter: If you decide to subscribe to our newsletter, you will receive information on our news and our products, which you can stop receiving at any time by clicking on the link provided for this purpose on each of the newsletters. The information collected as part of the registration to our newsletter allows us to make you more relevant commercial offers.

This processing is based on your consent.

Consultation of the Site: For security reasons, during your visits to our Site, the following data may be collected and stored temporarily: domain name or IP address, http response code, the number of bytes transferred, the address of the website through which the user arrived. This processing is based on the legitimate interest of L'Atelier des Algues, consisting in better knowing the frequentation of the Site.

This data may also be used to provide more relevant offers to our users (including the use of cookies). This processing is based on your consent (via the cookie banner).

Ask OMC: To facilitate your interactions with our customer service, we use the Hero chat application. This application is developed and offered by the American solution Hero, in accordance with European regulations. The data that the Hero solution collects is stored in the European Union and is only kept for the time strictly necessary for our internal quality control. To find out more about Hero's data protection policy , visit this page.

3. Who is responsible for this processing of personal data, and how to contact him?

The person responsible for this processing of personal data is the company L'Atelier des Algues, SARL, registered with the Trade and Companies Register of Brest under the number SIRET 442 757 571 00017, whose registered office is located at 60, rue René Descartes CS 93864 PLOUZANE - 29238 BREST Cedex 2.

For any question relating to this Privacy Policy, to the processing of personal data implemented on the Site, or in general to the protection of personal data and privacy within the company L'Atelier des Algues, you can contact us at the following email address: mail.ocealys@ocealys.com.

4. With whom is the data shared?

The personal data collected and processed as set out in article 2 above are used by competent and authorized persons within the company L'Atelier des Algues.

They are also likely to be shared with service providers and subcontractors to the extent necessary for the fulfillment of the processing purposes described above.

Secure transfer of data: Our Site is subject to a security system. We have adopted the SSL (Secure Socket Layer) encryption process which provides protection against the loss, destruction, access, modification or dissemination of your data by unauthorized third parties.

5. How long are the data kept?

The personal data collected and listed as set out in article 2 above are kept by the company L'Atelier des Algues and its possible subcontractors for periods not exceeding the fulfillment of the purposes described.

6. Your rights

Pursuant to the applicable laws and regulations regarding the protection of personal data, you have the following rights regarding the processing of your personal data.

You can exercise them by contacting us at:

Bio-Molenez (address at Océalys)

60, rue René Descartes CS 93864 PLOUZANE - 29238 BREST Cedex 2

Mail: atelierdesalgues@gmail.com

Rights of access, rectification and deletion: you have the right to access, modify, rectify and delete personal data concerning you. You can modify the personal data present in your user account, or ask to correct his personal data if they prove to be inaccurate, incomplete or obsolete. You can also request access to or deletion of your personal data under the conditions provided for by the applicable regulations.

Right to portability of personal data: This right differs from the right of access to personal data insofar as (i) it only concerns data provided by the user to L'Atelier des Algues and (ii ) it makes it possible to obtain this data in a structured and machine-readable format.

Right of opposition: You may, for legitimate reasons, object at any time, selectively or globally, to the use of your personal data for advertising purposes or for studies. For this purpose, a simple written notification of your request is sufficient by email or post to the address mentioned above.

Right to limitation of processing: In certain cases provided for by the applicable regulations, you can ask the company L'Atelier des Algues to limit the processing of your personal data.

Right to define directives relating to the fate of data after his death: The user can indicate to the company Bio-Molenez directives concerning the methods of conservation, erasure and communication of his personal data to intervene after his death .

Right to withdraw consent at any time: For all processing operations, among those listed above, whose legal basis is the user's consent, the latter has the right to withdraw this consent at any time, without having to justify it. As such, the Customer can subscribe to the L'Atelier des Algues newsletter and thus choose to be regularly informed of the offers offered. He has, at any time, the possibility of unsubscribing by clicking on the link provided for this purpose on each of the newsletters.

Right to lodge a complaint with a supervisory authority: The user has the right to lodge a complaint relating to the processing carried out by L'Atelier des Algues with the competent supervisory authority. For France, this control authority is the National Commission for Computing and Liberties (CNIL).

7. Modification of this Privacy Policy

L'Atelier des Algues reserves the right to modify and update this Privacy Policy. L'Atelier des Algues will publish this new Privacy Policy on its Site. To be informed of these possible modifications, L'Atelier des Algues advises the user to read this Privacy Policy on the Site regularly.